Unlocking the Full Potential of Microsoft Teams
23 July 2024
By Align Me | Tech Tips | No Comments
Microsoft Teams is one of the most underestimated platforms in the Microsoft 365 Suite. It’s best known as a video conferencing solution, but if that’s the only lens you’re seeing it through, you’re only seeing a fraction of the potential.
Here are 5 functions you may not have considered.
Consider Microsoft Teams for:
1: Your central work hub. Integrating with every aspect of the Microsoft 365 Suite, Teams is where your business collaborates and executes, without even switching applications.
Example: Use Microsoft Planner within the Teams window to assign tasks to team members and provide visibility of your project’s critical path, sharing in your project channel in Chat.
2: Your answer to internal email chaos. Limit time wasted in your inbox by leveraging the capabilities of Teams Chat. With a well-considered channel structure and notification settings, Chat can host efficient discussions and store decision history with fewer clicks and ‘pings’ than an email conversation.
Example: Organising the next staff social event can be as easy as an availability poll within Chat, with emoji reactions and comments in-thread. Opt-in to notifications for priority conversation to avoid unnecessary interruptions.
3: Your new phone system. Making and receiving voice calls through Microsoft Teams is as effective and professional as a landline system, without the additional cost.
Example: Configure your IVR through Microsoft Teams to seamlessly and professionally direct calls to the correct department.
4: Your business relationship hub. External partners and service providers can join the conversation in Teams Chat, to securely share relevant content, partitioned from your core business files and folders.
Example: An external Human Resources advisor could be invited to your HR channel to securely collaborate on your remuneration review policy, without resorting to emailing offline versions.
5: Your employee experience platform: Teams’ Praise feature helps make employee recognition a habit, to ensuring good work is always celebrated.
Example: Using the Viva Insights app within Teams, staff can set up regular reminders to share a colleague’s success. They’ll even be prompted with praise suggestions to help them get started.
Want to leverage Microsoft Teams in your business? We can help. Reach out today.
