Your team at Bigfish will proactively monitor and manage your IT systems, around the clock. If issues arise you can choose to take advantage of our additional services. This puts the power in your hands to decide how much and when to spend on your IT services. We’ll proactively monitor and manage your systems and alert you to any potential issues. When required we can give you options for additional services, and you choose which you want. Your package can include:
Proactive IT Monitoring & Management
Bigfish’s fully flexible Proactive IT monitoring and management packages can be precisely tailored to suit your business needs. This truly flexible managed IT solution lets you select the services you need, without having to pay for the ones you don’t.
YOUR IT TEAM
- 24/7 IT monitoring of computers
- Managed anti-virus software
- Technical Support
- Scheduled preventative maintenance
- After hours response to critical alerts
- Backup Monitoring and Management
- Microsoft Windows Patch management & reporting
YOUR REAL, VIRTUAL TEAM
With our Proactive IT Monitoring and Management packages Bigfish’s experienced IT team is your offsite IT department. But unlike an in-house team you can manage your IT costs daily, choosing whether or not to use our optional extras. With manageable billing and IT support that’s responsive and effective, you can focus on what’s really important; your business.