Operational Efficiency
Get the most out of your systems and team by removing wastage.
IT Strategy
Providing trusted strategic advice and tailored implementation solutions
IT Strategy
Providing trusted strategic advice and tailored implementation solutions.
Total Cost Reduction
Invest in solutions that lead to a net reduction in business running costs.
Flexibility
Securely use your data in the ways that you need: any device, anywhere.
Increased Productivity
Use technology wisely to work smarter and get the most out of your time
Strategic Planning
IT consulting services to procure the best IT infrastructure, IT products and services to achieve your business objectives.
IT Budgets & Forecasting
We will work within your budgets to identify key focus areas, manage your IT budget and forecast future costs so there are no nasty surprises.
IT Education
We provide staff guidance and education to protect and streamline your IT business processes.
PROVIDING TELECOMMUNICATION SERVICES FOR ALL INDUSTRIES
Medical IT Support
Bigfish are experts in around the clock secure and reliable medical IT services. This includes Result Downloaders, Remote Access, Genie, ZedMed, Best Practice and Oasis just to name a few. We understand the importance of data security in maintaining patient confidentiality and the need for dependable systems that won’t let you down in your busiest times.
Finance & Accounting IT
Bigfish look after Melbourne’s most trusted accounting and finance firms. We work with the leading software companies and provide carefully planned systems to provide high performing and fast solutions, all the while ensuring data integrity and uptime.
Big Fish Tech have demonstrated their understanding of the limitations and idiosyncrasies of the healthcare environment, especially in relation to the security and management of health data. We continue to be impressed with their customer service and ability to follow tasks through to completion. Bigfish have been invaluable when representing our interests to other vendors such as software providers and secure messaging services. They provide a high level of care and problem solving skills.
Helen Yaacoub - Development & Project Manager Blackburn Clinic
As an accounting firm, having our entire network 100% operational is crucial and Bigfish is immediately responsive if we ever have any glitches. The Bigfish team have always delivered for us and understand that business continuity is essential for us. Not only are they available to deal with problems, they have also established preventative maintenance routines and appropriate cyber-security defences that protect our systems, we couldn’t be more pleased with the level of service Bigfish provide.
Bruce Saward - Principal Saward Dawson
We have relied on the Bigfish team for IT services since 2011. Their service and reliability is outstanding, proactive alerts and quick response time keeps any downtime to a minimum. We recommended Bigfish to our clients.
Lee Rennie - Practice Manager LDB Group
In a busy medical clinic, having a IT provider that partners with us in every area of IT and communications has been fantastic. The level of service and professionalism from the team at Bigfish has been outstanding. Working with a provider who we can trust to provide sound advice and support has been invaluable to us.
Warren Butterworth - Executive Officer North Mitcham Clinic
Frequently Asked Questions
What is Multi-cloud management?
Multi-cloud management is adopted to increase operational efficiency and achieve your digital transformation goals with a unified, comprehensive, multi-cloud management solution.
Do you Support our Software
Yes – we are the first point of call for all of your IT needs. To find out more about our experience with your specific software please contact us to discuss further. Popular software programs that we have extensive experience in supporting and maintaining includes MYOB, Xero, Intuit, Genie, ZedMed, Best Practice and Oasis – and the list goes on. After providing IT support for almost 20 years we have extensive experience across a wide range of programs.
What is virtualisation?
Virtualisation makes the most of your IT investment by running multiple systems on one piece of hardware. This in turn allows for extra fast recovery and migrations as well as expansions and moves. Our Melbourne Data Centre uses virtualisation to improve redundancy and provide the highest levels of uptime to provide you the reliability that your cloud IT services need.
Why do I need a Disaster Recovery Plan?
If your business cannot last without your critical data and programs then it needs a Disaster Recovery Plan. We can affordably store your data and provide guaranteed uptime to remove the stresses and problems associated with data management. Machines and hardware will fail, hackers use new technologies, people will make mistakes and nature is unpredictable – due to all of these things you need a disaster recovery plan to ensure your information is available at all times.
Can I choose what is included in my IT Managed Service?
Yes you can! Unlike an in-house team, you can manage your IT costs daily! You can even turn off and on at any point in time our optional extras. With manageable billing and IT support that’s responsive and effective, you can focus on what’s really important; your business.
What IT tools do you recommend?
Bigfish Technology uses an extensive ecosystem of innovative tools to support your digital business objectives.
Ready to drive your business further?