Meet the Team: Dan Heyenga, Technical Manager
By Jenna Polson | Uncategorized | No Comments
When others are looking for quick wins, Danial Heyenga demonstrates progress comes from steady effort – at work, in leadership, and in life. Fourteen years after joining Bigfish as a junior technician, his impact has compounded meaningfully. Built from the ground up Dan’s future in IT was clear from a young age. What started with […]
More
Case Study: Peak Season, Seamless Move
By Jenna Polson | Case Study | No Comments
Overview: WHO: LDB Group Australia, a respected accounting and advisory firm operating since 1986. With in-house expertise across tax, superannuation, wealth and property, LDB helps clients navigate their financial journey from start to finish. Their clients value their collaborative approach, offering a range of expert advisors through one trusted firm. Bigfish Technology has been their […]
More
Replace, Repair or Risk it?
By Jenna Polson | Cyber Security | No Comments
The break-fix cycle With AI and cybersecurity front of mind for business investment, leaders are looking for ways to reduce IT costs elsewhere. IT devices are a major cost category to businesses, so on the surface, it’s logical to try to make use of these assets for as long as possible. You put up with […]
More
Defining How We Work
By Jenna Polson | Uncategorized | No Comments
After two decades in business, Bigfish Technology is a trusted, well-established operation. We’ve also developed and grown a lot over that time. Change is largely driven by three key factors: The evolving technology and business landscape The contributions of both long-tenure and new team members A commitment to continually level-up to benefit both our business […]
More
Meet Dennis Sehovic, Key Account Manager
By Jenna Polson | Meet the team | No Comments
You know when someone’s truly impact driven. They ask targeted questions, work to a plan, and have the tough conversations along the way. Dennis Sehovic is that person. Whether in his role as Key Account Manager at Bigfish Technology, or in his “second full-time job”, leading indie-rock band Franjapan, you can rely on Dennis for […]
More
Case Study: Consistency Counts
By Jenna Polson | Case Study | No Comments
Stability and trust are key pillars of RDL Accountants’ success over the past 60 years. That’s fitting for a firm dedicated to helping individuals and organisations navigate life’s big decisions. From individual retirement planning to not-for-profits’ compliance needs, RDL’s clients trust them as long-term partners. Enduring relationships RDL prides itself in “looking beyond the numbers”. […]
More
Our Story: 20 Years of Levelling Up
By Jenna Polson | Meet the team, News | No Comments
Making IT Work Fresh out of university in 2003, Tristan Ellett was approached with his first challenge to ‘make IT work’ for a business. When a family member mentioned a business needed help setting up ‘this email thing’ on a Windows 95 computer, Tristan thought, ‘I’ll work it out.’ Then a second request came in: […]
More
Human Risk Management: Your Questions Answered
By Jenna Polson | Uncategorized | No Comments
HRM is now an essential component of business cybersecurity. If it’s not yet part of your business’s protection suite, here’s what you need to know to get started. Firstly, what do you mean by ‘human risks’? As a business leader, you’re managing risks everyday across finance, operations and compliance. These risks are generally well-understood; you […]
More
Cyber Security for SMBs: How Much is Enough?
By Jenna Polson | Cyber Security | No Comments
Should my business align with a cyber security framework? Will that extra investment give me the right protection? How do I know if my protections are still fit for today’s risks? There’s no single, mandatory cyber security standard in Australia for non-government organisations. Instead, cyber security is generally about demonstrating that you’ve taken ‘reasonable […]
More
Meet Mark Lacey, General Manager
By Jenna Polson | Meet the team | No Comments
Mark’s story exemplifies Bigfish’s dedication to leveling up, powered by a genuine care for those he serves. In 2009, Mark Lacey joined Bigfish Technology as a junior technician. He was looking for a company where he could grow, and his commitment to leveling-up challenged Bigfish to create new opportunities. Over 15 years, he’s developed both […]
More